Faq's 

1) I buy bottled water because I trust the water quality. Why should I consider changing to a Water Hydration System utilizing reverse osmosis technology?

Trust in water quality is the top reason for buying bottled water and there are two distinct answers to the question.

a) The reverse osmosis membrane filter is recognized as the leading commercial water purification technology. The membrane rejects water molecules containing particles greater than .001 microns in size. In so doing, the water passing the membrane is clean and free of contaminants and then stored in a closed reservoir for consumption.

b) Water supplied in 5 gallon jugs is usually good quality water you can trust. However, the overall system is vulnerable to contamination through common mishandling of the bottles and improper maintenance of the cooler reservoir.
Evaluate the procedure currently used in your office for changing the bottles and maintaining sanitation. People handle the bottles by the bottleneck and then insert the bottle into the open reservoir. Do they wash their hands? Do they sanitize the bottleneck that's been sitting around collecting dust? Do they regularly sanitize the reservoir to eliminate the bio-slime that accumulates?



3) Is the reverse osmosis water cooler really more convenient?

Yes. The added convenience is another excellent reason to consider using a bottle-less water cooler. If you have used 5 gallon bottled water jugs for anytime you understand. There are no bottled water jugs to lift or store. The bottle never needs changing. No wet floors from deliveries, or changing bottles, or leaking bottles. Storage space dedicated to bottled water is freed up and available for a better purpose. No one needs to track bottle inventory or deposits. Yes, it's definitely more convenient!



4) How is your cooler more environmentally friendly?

The bottleless fresh drinking water is delivered at the point-of-use. The use of a large delivery vehicle is eliminated as is the need for plastic bottle production. The reverse osmosis cooler is an environmentally sound choice.



5) How can you provide quality drinking water that costs less than my bottled water?

Advanced engineering. Our reverse osmosis water coolers purified via reverse osmosis are essentially a mini water filtration plant. The bottle-less drinking water system is more efficient eliminating the need for bottling and large delivery trucks and drivers. Eliminating the need to change bottles and sanitize the cooler saves time. Eliminating storage for bottle water jugs frees up expensive floor space for better usage. The total efficiency is improved and that translates to lower cost, usually a lot lower.



6) Can your system connect to our Coffee Brewer?

Yes, it is easy and recommended. The brewer needs to be the automatic type designed to be plumbed in. We will connect your brewer to our system free of charge.



7) How long will it take to install my water system?

Most often a water filtration or water purification system can be installed in about one to two hours. Of course that depends on the specific conditions within your building. Our water softening systems take on average about 5 - 8 hours to install.



8) What are the electrical and plumbing requirements for a successful  water system installation?

Our water systems do not operate on electricity with the exception to water coolers, timers and pumps. When necessary, a 110 volt outlet and a water source within 200 feet is all that will be required. We will survey your facility and determine whether the installation is feasible. It is rare to find conditions that would prohibit a proper installation.



9) Who installs my Maximum Water Systems bottleless water coolers and filtration equipment?
Your installation is performed by a trained Maximum Water Systems Installer. Water filtration is all we do. Your water cooler and equipment will be installed by an experienced professional and will be installed to the highest degree in quality.



10) What happens if my water system or water cooler malfunctions?

Call us. We will respond immediately. Our service includes replacement of the unit if the problem cannot be remedied on site.



11) How frequently do you change the filters on the water system?

We replace the filters every six months. This interval exceeds the recommended interval by the manufacturer. Our state of the art database and scheduling software eliminates the need for you to call us. We contact you 1 week prior to schedule your service.  Making sure you have the highest quality water is our goal. If at any time you have any concerns regarding your water we are always a phone call away.



12) What are some other uses for my treated water?

Since RO water removes many of the minerals which tend to alter the taste of water you will achieve superior results when used for brewing coffee, cooking pasta, rice and baking bread just to name a few. In addition, many doctors, dentists and labs choose to use RO with an additional DI (deionization) filter in order to sanitize their tools and instruments. In a food service environment our water can be used for equipment protection, ice making, cooking, dish washing, coffee brewing



13) Why do you claim my water system will improve security in my facility?

No deliveryman needs to enter your facility with bottled water once or twice per month. Your water system will need to be serviced only twice per year.



14) How Does Reverse Osmosis Work?
Osmosis is the phenomenon of water flow through a semi-permeable membrane that blocks the transport of salts or other solutes through it. Osmosis is a fundamental effect in all-biological systems. Osmosis is applied to water purification and other chemical laboratory and industrial processes. When two water volumes are separated by a semi-permeable membrane, water will flow from the side of low solute concentration to the side of high solute concentration. The flow may be stopped or even reversed by applying external pressure on the side of higher concentration. This is called reverse osmosis. (R.O.) Reverse osmosis is only one stage of a typical R.O. system. Sediment and carbon filtration is normally included with an R.O. system, with each stage of filtration contributing to the purification process.

a.       The first stage of filtration is the sediment filter, which reduces suspended particles such as dirt, dust, and rust.

b.       The second stage of filtration is the carbon filter, or filters which reduce volatile organic chemicals, chlorine, and other taste and odor causing compounds.

c.       The heart of Reverse Osmosis is the membrane. It is responsible for rejecting up to 98% of the total dissolved solids in the water. This is where the purification takes place.



15) What Is Meant By Total Dissolved Solids?
In the natural cycle of water, water that began its life as rain and eventually found its way to your tap has come in contact with many sources of potential contaminant. The various minerals and salts that have been dissolved by the water during this cycle are called Total Dissolved Solids (TDS).



16) What Type Of Mineral Contaminants Are Removed By R.O.?

Reduction of mineral components that make up total dissolved solids will vary up to a maximum of 99.8% depending on water chemistry and pressure.



17) Does R.O. Remove Parasites Such As Bacteria, Cysts Or Cryptosporidium?
While a health claim can not be made because of intangibles such as regular maintenance, these items are too large to pass through the TFM membrane. NSF's rating for reduction of Giardia Cysts and Cryptosporidium is 1 micron, and the TFM membrane filters down to 1/10,000th of a micron. That is 10,000 times smaller than these parasites.



18) What Happens To The Impurities That Were In The Water?
They are washed down the drain. Unlike filters, the R.O. membrane is self-cleaning. As the source water flows through the module, it is divided into two streams. One stream is forced through the membrane by osmotic pressure created due to the water pressure on each side of the semi-permeable membrane. The second stream carries the rejected salts, dissolved pollutants and contaminates to the drain. Therefore, there is a minimum accumulation of debris on the pressure side of the membrane. Charcoal or carbon filters, on the other hand, become less efficient with each glass of water drawn through them. Carbon filters only remove a limited number of contaminants, some odors, and some tastes.



19) Isn't Water Wasted Down The Drain With R.O. Systems?
There is a certain percentage of water from the system that goes to the drain. This water is carrying away the impurities. These particles are too small to be caught by the filters. Our System has an automatic shut-off valve that shuts off the flow of water to the drain when the holding tank is full. This valve stops the R.O. system from continuously running water down the drain, thus conserving water via the R.O. system working only according to usage.



20) What Is The Importance Of Water Pressure To An R.O. System?
It is the pressure of water that forces the water through the membrane for purification and flushes the rejected solids away. Low water pressure will result in reduced production and premature fouling of the membrane. The ideal pressure for operating an R.O. system is 60 PSI. Pressure below 40 PSI is generally considered insufficient, and should be boosted using a pressure booster pump.



21) How Far Can A Line Be Run From The water cooler to a water source?
Approximately 200ft. Tubing is run along the drop ceiling from point A to point B eliminating exposure of the tubing.

22) I have a pre-existing water system in my home or business. Do you service other brands?

In most cases we offer replacement filtration media for any system on the market. In addition we can retrofit your existing system to our systems for enhanced performance. If you are not sure what type of system you have, feel free to contact a Maximum Water Systems specialist for help with identification.

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